Our team will stop at nothing to ensure our supply service is responsible, fast and reliable whilst operating in line with our values

Our Values

We came to provide a fast, reliable and responsible source and-supply service, and chew gum – and we’re all out of gum. We’ve built the whole company on the foundation of a trusted team that encapsulate our values and that would stop at nothing to let our clients feel the benefit.

But running the business is only half the job. We also have a responsibility to the community we all live in. We not only employ a strict environmental policy but also work with local and national charities.

Core Values

Driven by exceptional individuals

The flexibility to do what is needed & do it right

Passionate problem-solvers

We dare to be unique & fun

Investing in people, growth & success

CSR - CORPORATE SOCIAL RESPONSIBILITY

When it comes to our own Corporate Social Responsibility (CSR), it's important to us that we're always socially accountable and conscious of the kind of impact we make on society, whether that's social, economic or environmental. We're passionate about being connected to the world and the communities around us and love playing our part and giving back in several areas as you can see below.

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Environmental

Reducing

The less we use, the less we have to throw away. Which is why the first thing you’ll notice about all our deliveries is they come with minimal packaging. We're also integrating a crate delivery system that eliminates the need for packaging. However, we do not compromise on the safety and security of your delivery. Plus, we're switching to an LPG van fleet so we'll be able to guarantee all our deliveries arrive using optimal fuel efficiency.

Recycling

We never underestimate the importance of sourcing and promoting the sale of recycled products – and we're well on our way, with whole lines of our inventory entirely recycled and a large range of Fair Trade products.

Re-Using

Our commitment to the environment doesn’t just begin and end with us – we'd love you to do your bit too. Our refurbished range lets you save the planet while saving money by choosing ‘used’ rather than ‘brand new'. All our refurbished items, including copiers and fax machines through to toner and ink cartridge refills, come with a guarantee and our usual returns policy for added peace of mind.

Meet the team

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Dean Botten
COO

  • Responsible for the delivery of all aspects of the business Dean has over 20 years across a broad range of specialist functions.

    Dean strives to ensure the high standards and our values set by Richard and himself are shared across the company meaning DC always provides the very best solution at great value.

    When he’s not in the office you can often find Dean on his local golf course.
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Richard Capel
Director

  • Richard works tirelessly with our multi-location offices and distribution warehouses to ensure a smooth business operation and is responsible for managing and growing strong B2B relationships.

    Richard expects his team to make a difference in what they do, with a focus on personalising the service to each client's needs.

    Regularly attending networking events Richard ensures we are always at the forefront of industry trends.
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Matt Bentley
Head of B2C

  • Matt is responsible for heading up our marketing department and developing our B2C audience. He has successfully combined his broad marketing, technical and industry knowledge to take the organisations B2C division from inception to a highly profitable sector of the business.

    Matt's spare time is often spent improving both knowledge and skill set.
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Georgie Slater
Head of B2B

  • Georgie is our head of B2B business development manager or you can just call her “The Oracle”.

    Georgie is responsible for helping to grow our business and managing the sales teams across DC Group.

    If she isn’t on the phone, or in the office with her team, you can find her out on site with the Project Managers getting stuck in.
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Laura Fidler & Emily Bambrough
Customer Service

  • Laura and Emily, also known as the ‘DC Dream Team’ they are the office’s snack draw central and are known to be joined at the hip.

    They are passionate about providing a quality service for our customers, and together they have years of experience within customer service and sales support.
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Jasmine Leigh
Account Manager

  • Jasmine is one of our fantastic account managers. She is responsible for helping to grow our business and managing client accounts with DC Direct.

    Whether it’s stationery, branded merchandise, or PPE you need, Jasmine will be sure to get what you need, quickly and affordably. Of course with a smile.

    When not in the office Jasmine loves baking and relaxing on holiday.

Initiatives

Another of our values is that wherever we can help, we will, and if we can make it a bit of fun along the way then all the better. Look out for the products in our range whose sale directly supports a number of charities, including: NSPCC, Barnardos, WWF and Breast Cancer Research.

BREAST CANCER NOW

THINK PINK
Wherever you see items for sale through DC Direct that are available in ‘pink’ versions, we've made a commitment to this wonderful charity. They have already done so much for so many incredible women. 10% of all sales of ‘pink’ items will go directly to Breast Cancer Now. If you live in R.O.I. all donations will be forwarded to the Marie Keating Foundation.

INK FOR CASH

SUPPORTING OUR LOCAL CHARITIES
Many of you will have already taken advantage of our free used-toner collection service. If you didn't know we gladly come and collect your empty cartridges. You probably assumed that we just refilled the toners and put them up for re-sale. In fact, we decided to put them to good use by offering the old toners up to a group of local charities. Thus enabling them to make a profit by refilling the toners and then selling on.

SUPPORTING SCHOOLS

GIVING BACK TO OUR COMMUNITY
At DC Direct we're never more aware of our place in the world than when we spend time in our local community. That’s why we decided to support our local school (Royal Park Primary School in Kent) by getting behind their sports departments. In 2009, we donated a complete sports range to the kids of the school. So that they might share our passion for physical recreation and the great outdoors.